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Home Customer Survey Join Pollo Tropical Guest Satisfaction Survey for a Validation Code

Join Pollo Tropical Guest Satisfaction Survey for a Validation Code

If you recently have had a dinner at a Pollo Tropical restaurant and still keep the receipt now, you are encouraged to take this Pollo Tropical Guest Satisfaction Survey. Sharing your dinning experience through the short survey enables you to receive a validation code for a special offer provided by Pollo Tropical. Besides, your candid feedback also helps Pollo Tropical improve for better customer service.

Survey Prize

  • A validation code to redeem a special offer

Survey Rules

  • You must have a valid Pollo Tropical receipt to take the survey.
  • The survey must be taken within 7 days after your visit.

Survey Entry

  • Online. Visit to enter into the survey and finish it.

Survey Step by Step Guide

  1. Visit the survey link to enter the Pollo Tropical Guest Survey homepage.
  2. Choose the language you like to take the survey: English or Spanish.
  3. Enter the 16-digit coupon code and 5-digit pass code found on your receipt.
  4. Click “Start” to begin the survey.
  5. Answer all survey questions basing on your recent dining experience and complete the survey.

Reference Links

  1. Pollo Tropical Guest Satisfaction Survey Official Link – 
  2. Pollo Tropical Official Site Link – 

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Rating 3.02votes

  1. Rated 5

    Me gusta pollo tropical tiene buen sabor

  2. Rated 1

    I visited Pollo Tropical last night at 21852 S. State Road 7 Boca Raton FL 33428
    My experience was not good and I will not return there. First there was a new person
    taking orders who was not properly trained and took forever to get everyones orders
    in their computer. He mentioned to everyone that it was his 2nd day on the job.
    Since the line was very long management should have put someone experienced
    to watch him and to help to speed up the line. Once I finally received my order
    I waited approximately 20 minutes to receive my order of 2 dinners. They were
    definitely understaffed and having been there many times before I noticed that
    it appeared that everyone making the food and setting up the orders was new.
    I was not the only one who waited a very long time and others were also
    unhappy with the service. After finally receiving my order my chicken breasts
    were very dry appearing that they had been sitting there for quite awhile
    so it appears that there was food ready but there were not enough workers
    to get the food directly to the waiting customers.
    In conclusion I will not be going back to this Pollo Tropocal location. Since
    I live in Boca and this is the only one near me Pollo Tropical is off my list
    of dining however a few weeks ago while in Delray Beach I visited a Pollo
    tropical on Linden Blvd and it was a great experience adequate number
    of staff fast service and people to immediately fill the side sides at the
    station, clean the tables after some one left which was not done last
    night in Boca. Too bad the Delray Beach location is not closer to me
    so I could continue going to Pollo Tropical.


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