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Home Finance Inmate Financial Solutions at Offender Connect

Inmate Financial Solutions at Offender Connect

If you have loved ones incarcerated in the facility, it will be hard to visit them since your time and money won’t allow you to drive a long way and spend only several minutes with them. Offender Connect will help you keep in contact with your family or friends by phone or by email. The fees and charges may vary based on the correctional facility where an offender is incarcerated among other things. You have 24-hour access to your online telephone and commissary accounts.

Offender Connect Instructions
Each time you visit Offender Connect, don’t forget to view “News Updates” below the main page in case you miss any offers or new services.

  • For existing Offender Connect account holders, please check the “Terms of Use” and “Your Privacy Rights” through the links at the top right of the main page or through the Reference Links. Remember to check your special offers tab for a free prescription drug discount card for savings up to 75% on the cost of your prescriptions
  • For TDOC (Tennessee Department of Corrections) customers, PIN Debit (Offender Phone Account) deposits can now be made on Create an account to make phone account deposits

Enter your User ID and password to log in. To create an Offender Connect account, click “Sign Up” and agree to Terms of Use. Fill out your User ID, contact information and password. You’ll be required to fill out the offender information. If you do not consent to the terms of “Your Privacy Rights”, you will have 30 days from the date you create the account to cancel the account by contacting the service provider using the information provided in the privacy statement. A refund of any fees you have paid and have not been used in connection with the service will be sent to you.

Services offered by Offender Connect are My Phone Account, Offender Trust Fund, Offender Phone Account and Send an Email. AdvancePay and Inmate Debit Phone for all GTL and transferred PCS and VAC facilities are accepted on the website. Visit the links about the AdvancePay and the Inmate Debit Phone on the main page or click on “locations” to find .

  • My Phone Account allows inmates to call you with a pre-paid account. A pre-paid phone account can only receive calls on specified phone numbers
  • Offender Phone Account is where you can add money to an offender’s phone account
  • Offender Trust Fund enables you to make a deposit to an inmate’s commissary account
  • Phone calls made and emails sent to the facility are monitored

You can make a trust fund/commissary deposit by phone by calling . You’ll be asked for your offender’s  when prompted. For additional questions, you can refer to the Reference Links below or .

Find inmate financial solutions at .

About Offender Connect 
Offender Connect allows contact between inmates and their family or friends by phone or by email. It is an independent services portal for Global Tel*Link. The service is intended for individuals who are at least eighteen years old. You are able to find other useful resources designed to assist you in staying connected with loved one. Fees will apply to your use of certain features.

Reference Links

  1. Offender Connect Official Website – 
  2. Offender Connect Terms of Use – 
  3. Your Privacy Rights at Offender Connect – 
  4. Offender Connect FAQs Page – 

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